做外贸的伙伴大概率都遇到过这样的情况:新客户一上来就抛出一句 “Please send us your full price list and product catalog”,面对这样的需求,新手往往要么满心欢喜地把上百个 SKU 的报价单全盘托出,要么直接拒绝导致客户流失。其实,客户索要全报价单的背后藏着不同心思,找对应对方式,既能保护价格体系,又能筛选出精准客户,推进成交。
英文话术:Thank you for your interest. We have over 200 SKUs in our catalog, and prices may vary depending on the specifications, order quantity, and region. May I ask: Which product series are you mainly interested in? Any specific items or application scenarios you are looking for? What is your target market and estimated purchase volume?
英文话术:To ensure accurate and competitive pricing, we usually provide quotations based on specific items and your actual needs. This way, you don’t get a general price but the best price for what you need.
英文话术:Could you please select 10–15 items from our catalog that you’re most interested in? We’ll prioritize those and prepare a tailored quote accordingly.
英文话术:As we have a wide range of products, the full price list is only available to our long-term partners or after the first sample order. However, we’re happy to share a partial quotation for your current selection to start.